© 2018 by FLOATBACK, LLC.. 

  • Facebook Clean Grey
  • Twitter Clean Grey
  • Instagram Clean Grey

FAQ

What is a Floatback?
A Floatback is a patented float that attaches to hats, goggles and other items to help them to be buoyant in the water. Specifically designed to be used with open back hats, the Floatback has a stash pocket for keys, money or other small items. Inspired by surfers who are always leaving a key in a stash pocket, the Floatback is useful for all kinds of endeavors. 

 

​How Do I Place An Order?

Simply click on the item you want and add it to your cart. You can check out using our secure payment processor.  Pre-orders will be fulfilled on a first come first served basis with our Pre-Order Special Promo Package being the first to ship.

 

Payment and Shipping

Orders will be processed and shipped (after June 1) within 3 days of order.

 

​Secure Ordering & Payment Options

We accept Visa, MasterCard, American Express, PayPal and e-Gift Cards. Orders must be prepaid. PayPal Credit is available through PayPal Checkout. Please Note: For security, your billing name and address must match that of the credit card used for payment.

Returns & Refunds

We will take returns or refunds with original receipt or packing slip, to be returned within 30 days of the purchase by mail to our Returns Department. All items must be unworn and in new condition to be eligible for a refund or credit. If product was worn and did not meet your expectations, we would appreciate a quick note and the opportunity to address and correct the issue.

 

Can I just order a Floatback without a hat?

Yes, but these order may not be fulfilled for the first 60 days as we build our presale to place and fulfill a larger order. To guarantee you will be among the first to own a Floatback, please support our presale by buying a hat and Floatback combo. We will sell the first 100 of each color with a hat as our first presale offer. Color choices will be first come first serve while supples last and we gear up to fulfill future orders.

THANK YOU!